1. How does the LED face mask work?
The mask uses 7 different LED light modes designed to complement your skincare routine. Each light mode focuses on different skin concerns, helping your skin look healthier, smoother, and more radiant with consistent use.
2. How long should I use it?
For best results, use the mask for 30–40 minutes per session, following the instructions included with the product. Consistency is more important than the length of each session.
3. When will I start seeing results?
LED skincare does not provide immediate results. Most people notice gradual improvements after several weeks of regular use. Results may vary depending on your skin type and skincare routine.
4. Can I use skincare products with the mask?
Yes. The mask can be used as part of your regular skincare routine. Applying compatible skincare products before your session may help improve absorption.
5. What do the different light colors do?
Red: Helps improve the appearance of fine lines and supports the skin's natural renewal process.
Blue: Helps soothe the appearance of oily-looking skin.
Yellow: Helps improve the appearance of uneven skin tone.
Green: Helps balance the appearance of the skin.
Purple: Designed for blemish-prone skin.
Cyan: Promotes a fresh-looking complexion.
Laser Mode: Helps improve the appearance of dark spots and fine lines.
6. Is the mask rechargeable?
Yes. It includes a rechargeable battery and a USB charging cable. A full charge takes approximately 1.5 hours.
7. How long does the battery last?
Depending on the selected light mode, a full charge provides approximately 30–40 minutes of use.
8. Can I use it while it is charging?
No. For safety reasons, the mask should never be used while it is charging.
9. Is it safe for sensitive skin?
The mask is made with skin-friendly materials. However, if you have very sensitive skin, allergies, or any medical condition, consult your healthcare professional before use.
10. Who should not use this mask?
This product is not recommended for:
- Pregnant women
- Children
- People with thyroid conditions
- People with light allergies or those taking medications that may cause photosensitivity
If you have any concerns, consult your healthcare professional before using the product.
11. Where do you ship?
We currently only ship within Colombia.
12. How long does shipping take?
Orders are processed promptly, and delivery times vary depending on your location within Colombia. You will receive tracking information once your order has been shipped.
3. What if I have a question about my order?
Our customer support team will be happy to assist you. Feel free to contact us at any time, and we will get back to you as soon as possible.
A little extra care, every day
Your skincare routine is more than just a routine: it’s a moment to slow down, reconnect with yourself, and feel your best.